Claro Healthcare is motivated by an intense desire to help our clients achieve and fund their mission. Our clients are doing very important work to serve their patients and communities.
Angie Jacobson
I like the comradery. I've worked for a lot of hospitals and systems, and I've never felt so supported, looked over and cared about, and I've never even met any coworkers in person. The training was phenomenal. I have really grown in my current project with presenting and record reviews. There have been some difficult cases that challenge me as a CDI but the team I work with has been so supportive that I am able to be successful. I have done some further education on ProFee and now I am also working on that team. That is a huge growth for my career.Angie Jacobson • BSN, RN, CCDS • Claro Healthcare Consultant • Inpatient Team
Daphne Pell
I have had the opportunity to work with the same client for a long time. I like seeing the entire project lifecycle of how the client started and how they've advanced. It's also nice to build a relationship with the client as you go. We have a very positive work environment that is extremely collaborative; everyone's opinions are valued. My skills in the consulting realm have really grown. Since starting at Claro Healthcare, I have honed my skills in presenting and have learned to manage multiple clients at a time.Daphne Pell • RHIA, CHRI • Claro Healthcare Manager • Outpatient Team
Michael McKelvey
Claro Healthcare has an incredible culture. It is so different than any other consulting company that I've worked for. Everyone on our team is viewed as equals and everyone works together. Unlike other teams where there's a pecking order, here, it's more of an accepting and collaborative culture where we try to grow our team. I have a variety of clients from a small rural hospital in South Dakota to a large multi-system hospital in Chicago. With one of my current clients, we continue to grow their program beyond CDI. Based on our recommendations, they are now a top hospital in the nation. The clients see us as trusted advisors because of that.Michael McKelvey • RN, BSN, MBA, CCDS, CCS • Claro Healthcare Manager • Inpatient Team
We help our clients achieve their goals of serving their patients and communities.
Career Benefits
We are working with some of the largest and most sophisticated academic medical centers as well as many community-based hospitals across the country. We are making a difference for all of them.
Our team has a diverse background including:
• Finance, Accounting, and Business
• Nurses
• Physicians
• Coding and HIM
• Process and Project Management
• Healthcare Administration
• Information Technology
I like the variety of projects we work on. We're not pigeonholed into one area of CDI. I switched over from OP to ProFee when assistance was needed. Because we do such a variety of projects, there's always something new to learn. My skills are broadening across the whole facility and I'm learning about all sorts of projects we can do. I love helping CDIs and their organizations become successful. To me, there's nothing better than when you're teaching someone, and you see the lightbulb go off. I also think it's great how we invest in and care about our employees. We also allow our employees the flexibility to go out into the community to help others by letting us take time off to do volunteering.Dee DiMauro • CPC, COC, CPMA • Claro Healthcare Senior Consultant • Outpatient Team
It's hard to pinpoint one specific thing that makes Claro Healthcare great. It's not just one thing, it's the whole package: the atmosphere, the people, the company, the mission, and the vision. The work we do at Claro Healthcare is never the same. You are constantly being challenged in multiple areas. There is opportunity to grow in your role. I was hired as a consultant, and I've been able to become a manager. The education budget provided and the support from leadership has been great. It has allowed me to learn more about ProFee and achieve my CCS.Julie Bell • BSN, RN, CCDS, CCS • Claro Healthcare Manager • ProFee Team
What I love about Claro Healthcare is our small firm feel. You can reach the top of the organization with just an email. The managing directors here are approachable, and we are actually friends with them. The integrity of how we do the work is really what we stand behind. We're very compliant. I am currently working on a client project that was a new area for us. We worked with our technology to determine how we could customize our software to assist the client. Based on our successes in this new domain, we are now able to offer this service to other clients. I have always worked on the nursing side of things, and since joining Claro Healthcare I have seen my client consulting and business skills grow exponentially.Kim Gilbert • RN, BSN, MBA, CCS, CDIP, CRC • Claro Healthcare Director • Inpatient Team
What differentiates Claro Healthcare from other companies
is that it's a very transparent organization. They really emphasize work life balance and put their employees first. Very rarely do I get emails on the weekend. They make a point to be sure that you do take that time to relax and rejuvenate throughout the year. We have a very friendly team and feels like a family. It sounds cliché, but it is true. With one of my clients, they really turned to us to determine how to tackle things during the pandemic. We became a trusted advisor there. Based on our work together, the client was able to have a positive impact on patient care. Habib Ahmed • MD, CDIP • Claro Healthcare Senior Consultant • Inpatient Team
Clinical Consultants - Inpatient, Outpatient, and Profee
We are seeking nurses with extensive clinical experience and significant experience with clinical documentation improvement across the care continuum – inpatient, outpatient facility, and profee. Candidates should have a track record of engaging successfully with physicians, working collaboratively with others, have a high level of subject matter proficiency, and have very good communication skills. Ideal candidates have at least 10 years of clinical experience and at least 2 years of experience in CDI and have a willingness to travel.
